Bvm Moto offer an extremely fast,
efficient and hassle free delivery service. We will ensure your items
are carefully packaged and arrive safely and quickly.
We
keep the majority of all items listed on our web site in stock and
try our best to get all orders dispatched on the day
we received them. If you place your order before 2 oclock we should
be able to get items dispatched to you that afternoon. We send all
our smaller items by first class post so you should normally see your
deliver the next day. We have been providing this service for our
telephone orders for over 30 years and want to continue this
excellent service on our website.
We use various couriers for all items
which are too large to post so, if you happen to be out at the time
of the delivery a card will be left.. Unfortunately it is not
possible to advise on the actual time of delivery.
A signature is required for all orders
sent via our couriers. Someone must be at your delivery address to
sign for your parcel between 8am and 6pm.
Please note we are happy to send your
items to a delivery address, this does not have to be the same
Zone One
Zone Two
Zone Three
UK Mainland EXCLUDING Highlands and Islands
UK Highlands and Islands, Northern Ireland
Channel Isles
Service
1st Class
1st Class
1st Class
Delivery Time
1-2 Days
1-3 Days
1-3 Days
Weight
0-100g
1.70
1.70
1.70
100-500g
2.45
2.45
2.45
500g-1000g
3.95
3.95
3.95
1000g-4000g
6.95
8.95
6.95
4000g-25kg
8.95
15.95
15.95
Zone Four
Zone Five
Zone Six
Republic of Ireland
Belgium, France, Germany
Austria, Italy, Portugal, Spain
Service
Small Packet
Small Packet
Small Packet
Delivery Time
2-5 Days
4-7 Days
4-7 Days
Weight
0-100g
2.50
2.50
2.50
100-500g
4.95
4.95
4.95
500g-1000g
7.95
7.95
7.95
1000g-2000g
14.95
14.95
14.95
2000g-10kg
35.99
23.95
27.95
10Kg Plus
Please Email
Please Email
Please Email
Zone Seven
Zone Eight
Zone Nine
All Other European Countries
Canada MexicoPuerto Rico USA
Service
Small Packet
Small Packet
Delivery Time
4-7 Days
5-10 Days
Weight
0-100g
2.5
3.65
3.65
100-500g
4.95
7.95
7.95
500g-1000g
7.95
14.95
14.95
1000g-2000g
14.95
26.95
26.95
2000g-3000g
40.95
33.95
58.95
3000g-4000g
40.95
36.95
63.95
4000g-6000g
40.95
50.95
74.95
6000g-8000g
40.95
55.95
85.95
8000g-10000g
40.95
62.95
96.95
Zone Ten
All Other Countries
Weight
0-100g
3.65
100-500g
7.95
500g-1000g
14.95
1000g-2000g
26.95
2000g-3000g
96.11
3000g-4000g
105.14
4000g-6000g
131.43
6000g-8000g
151.63
8000g-10000g
171.93
If you have a any questions concerning
shipping them please contact our us sales@bvm-moto.co.uk
Non Deliveries and Damaged Items
All items not received must be notified
to us in writing within 7 days to enable us to make enquiries and
register a claim with the carrier. Items reported after that time
cannot be refunded.
Items damaged on arrival must be
reported in writing within 48 hours of receipt.
Returns policy Items returned because they are
damaged, defective or sent incorrectly.
Please contact us before returning for
your items.
If you are returning an item because of
an error on our part or because it is damaged or defective, we will
refund the delivery charges incurred in sending the item to you and
pay your costs of returning it to us (by refunding your return
postage costs).
BVM Moto will check all items returned
as damaged or defective. In the event we find no fault, we reserve
the right to re-charge you for the item/s and to recover our fees and
expenses from you.
Items cancelled or returned for refund
or exchange
If you are not completely satisfied
with your goods you may return them unused and in the original
condition with tags attached within 28 days of invoice date. Please
state if you require a refund or exchange.
Exchanges
Simply return items to the returns
address below (which is also found in the top left hand corner of
your invoice) include a copy of your invoice if possible otherwise,
as a minimum, your name, address, order number and telephone number
and add a small note saying what you want us to do.
BVM Moto
London Road
Stroud
Glos
GL5 2DA
Items must be returned unused and in
the original condition with packaging with tags
Additional Monies &
Refunds:
Additional monies for return postage or
the additional cost of items can be taken on the same card you used
when you made your original order with your permission.
Refunds
Items must be returned unused and in
the original condition with packaging with tags.
If a full refund is requested and the
item your are returning has been specially ordered for you, a 20%
restocking charge may be applicable, unless faulty or damaged goods.
We regret we cannot refund postage costs unless item is faulty.
Please note that you are responsible
for any returned items until they are received by us. For this reason
we suggest you use an insured method of return such as recorded
delivery.
Items returned from overseas
Goods returned from overseas must be
marked clearly with "Returned Goods of UK origin" to allow
UK Customs clearance. We will not accept any goods returned to us
which have incurred Customs charges. Goods which have incurred
charges will be refused.
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